- Spa service upgrade to integrate massage services into existing services under tradename be sanctuary spa.
- Opening of first service centre under tradename be sanctuary spa at Hopewell Centre, Wanchai.
- Opening of first service centre in New Territories. Located at Emperor Plaza, Tsuen Wan, it takes up a gross floor area of over 16,000 square feet.
- Expansion of Beauty Expert International College upon obtaining approval from international beauty institutions for offering professional trainings and courses with accredited qualifications.
- Named Superbrand in Hong Kong by Hong Kong Superbrands Council.
- Received Caring Company award from Hong Kong Council of Social Service.